Last Updated: 25th of May 2018

This charter for the purposes of information on the means we implement to collect, use, exploitation and process your personal data, in strict compliance with your rights. We inform you that we comply with the collection, use, exploitation and processing of your personal data in the General Data Protection Regulations (GDPR).

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our services, we automatically collect information about you, including: (i) Log information: we log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our services. (ii) Location information: we may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information. (iii) Information Collected by Cookies and Other Tracking Technologies: we use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.

Information We Collect From Other Sources

In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.

Use of Information

We use information about you for various purposes, including to: Provide, maintain and improve our services; Provide services you request, process transactions and to send you related information; Send you technical notices, updates, security alerts and support and administrative messages; Respond to your comments, questions and requests and provide customer service; Communicate with you about news and information related to our service; Monitor and analyze trends, usage and activities in connection with our services; and Personalize and improve our services. By accessing and using our services, you consent to the processing and transfer of your information in and to France and other countries.

Sharing of Information

We may share personal information about you as follows: (i) With third party vendors and other service providers who need access to your information to carry out work on our behalf, such as repair technicians in your area; (ii) If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; (iii) To enforce applicable user agreements or policies, including our Terms of Service and to protect us, our users or the public from harm or illegal activities; (iv) In connection with any merger, sale of PHONEHUBS.COM assets, financing or acquisition of all or a portion of our business to another company; and (v) If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information. We may also share aggregated or anonymized information that does not directly identify you.

Third Party Analytics

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and third parties to, among other things, analyze and track data, determine the popularity of certain content and other websites and better understand your online activity. Our privacy policy does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.


We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Information Choices


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

Promotional Communications

You may opt out of receiving any promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Contact Us

If you have any questions about this privacy policy, please contact us via our Contact Page. Our Data protection officer (DPO) will process your request as soon as possible.

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